by Pete O'Keeffe | Dec 11, 2023 | Blog, Persuasion
Fear is the greatest obstacle to learning. Mike Tyson was one of the most feared boxers in boxing history. How he overcame fear and learnt to be one of the best heavyweight boxers ever is outlined in his book, Iron Ambition: My Life With Cus D’Amato. This is... 
by Pete O'Keeffe | Dec 5, 2023 | Blog, Keeping Clients And Customers, Persuasion
WHY CLIENTS LEAVE A frustration that I think many people feel is when you ring a business, and are put on hold, with the recorded message saying, ‘We are experiencing high call volumes at this time. You call is important to us, so please stay on the line and your... 
by Pete O'Keeffe | Nov 28, 2023 | Blog, Keeping Clients And Customers, Persuasion
Do You Really Care? I recently took my car in to have an anti-theft device fitted. The dealership had e-mailed me to let me know that thieves were now able to go in through the front headlight to gain access to the computer panel, and start the car – and thus steal... 
by Pete O'Keeffe | Nov 13, 2023 | Blog, Gaining freedom, Persuasion, Tips & Ideas
I read a really sad article on Facebook last week. Another business was closing their doors. The business owner made a really telling comment …”I’m not afraid to admit that I may be a good butcher, I may be a good manager, but I’m not sure that I’m cut... 
by Pete O'Keeffe | Oct 30, 2023 | Blog, Persuasion, Tips & Ideas
GHOSTING: Ghosting people seems to be growing in popularity. And it’s not a trick to be played at Halloween time! How often have you been trying to talk with someone to discuss points and you never hear back from them, regardless of the methods you try. What is it... 
by Pete O'Keeffe | Oct 24, 2023 | Blog, Persuasion, Tips & Ideas
THINKING BIGGER When I look back over my 35 or so years in sales, I see that every major leap forward I made came as a result of thinking bigger. I had a great example of this many years ago in NZ, when I was selling mortgages and insurance and also helping my clients... 