by Pete O'Keeffe | Feb 25, 2025 | Blog, Keeping Clients And Customers, Leadership, Tips & Ideas
💥 Picture this… Your restaurant is buzzing with happy customers. Plates of delicious food fly out of the kitchen. But something isn’t adding up. 👀 You notice diners leaving without ordering dessert. 💰 Revenue is slipping through your fingers. 🍽️ Why? Because your... 
by Pete O'Keeffe | Feb 25, 2025 | Blog, Keeping Clients And Customers
For over a week now, I’ve been sealed inside this container, cocooned in steel, riding the endless rhythm of the ship’s great diesel engines. Their steady thump-thump-thump has become my lullaby—comforting, hypnotic, an unchanging heartbeat in this floating world of... 
by Pete O'Keeffe | Nov 11, 2024 | Blog, Building and leading a team, Gaining freedom, Keeping Clients And Customers, Leadership, Tips & Ideas
15. Continuous reviews shapes Tony and Jayne and the business Steve arrived, a pack of chocolate biscuits in hand, ready to dive into another powerful session with Tony and Jayne. The air was buzzing with anticipation and a sense of achievement—they were taking... by Pete O'Keeffe | Oct 9, 2024 | Keeping Clients And Customers, Leadership
Unlocking the Secrets to Sustainable Success in Your Construction Business You’ve built a successful construction business, and with that comes the thrill of pushing boundaries, testing your limits, and seeing just how far you can go. There’s immense satisfaction in... 
by Pete O'Keeffe | Sep 17, 2024 | Blog, Gaining freedom, Keeping Clients And Customers
2 WAYS YOU CAN USE YOUR CONSTRUCTION BUSINESS TO BECOME IRRESISTIBLE TO YOUR CUSTOMERS 1. Use C.N.E’s (Critical Non Essentials) that value your customers and keep them coming back and back. If you want to know more about a C.N.E. please e-mail or phone me... 
by Pete O'Keeffe | Dec 5, 2023 | Blog, Keeping Clients And Customers, Persuasion
WHY CLIENTS LEAVE A frustration that I think many people feel is when you ring a business, and are put on hold, with the recorded message saying, ‘We are experiencing high call volumes at this time. You call is important to us, so please stay on the line and your... 