by Pete O'Keeffe | Oct 9, 2023 | Leadership
Ben my son has progressed through the round robin stages of the RWC and has now been favoured with refereeing the quarter final, South Africa v France. And it made me think, What do top Rugby Referees and top Business Leaders do Differently from the rest of us?... by Pete O'Keeffe | Sep 28, 2023 | Blog, Leadership
HABITS AS A RUGBY REFEREE My son Ben is one of the 12 referees involved in the RWC in France. He recently controlled the Ireland v South Africa match and by all accounts reading what the pundits say – he had a pretty good performance. It wasn’t always like that... by Pete O'Keeffe | Sep 27, 2023 | Blog, Persuasion, Tips & Ideas
HOW TO STAY YOUNG… THROW OUT NON ESSENTIAL NUMBERS This includes age, weight and height. Let the doctor worry about them. That’s why you pay him/her. KEEP ONLY CHEERFUL FRIENDS! Negativity pulls you down. KEEP LEARNING! Learn more about the computer, crafts,... by Pete O'Keeffe | Sep 18, 2023 | Leadership, Persuasion
Having seen athletes progress through to the world stage, and of course many more falling short and not meeting the performance standards, I thought I would look at Andy Murray’s journey as a case study to learn from… And specifically reflect on two... by Pete O'Keeffe | Sep 5, 2023 | Blog, Persuasion
Customer Service v Customer Experience As a business owner you must understand the difference between Customer Experience and Customer Service. Customer Service is reactionary. It is what you need to spend money on because your customers have a problem or they are...