by Pete O'Keeffe | Mar 8, 2022 | Blog, Building and leading a team
LEADERSHIP DECISION-MAKING I was reading a news week magazine recently and read the following article about a bakery who saw an opportunity emerge from the Pandemic. Opportunities are around us whatever the time… As are Leadership opportunities. The owner of... by Pete O'Keeffe | Feb 23, 2022 | Blog, Tips & Ideas
Not making a decision is still a decision. And in life, we are called upon to make decisions every day. Some are major decisions, but most day-to-day decisions are minor. Don’t let others make decisions on your behalf. Here I share a great story about how... by Pete O'Keeffe | Jan 5, 2022 | Blog
Oh WOW and THANK YOU…..!!!!!!!! I didn’t realise when I posted my article yesterday on the abysmal customer experience I received from the automotive industry just how prevalent this poor customer experience. I have been literally DELUGED with personal messages from... by Pete O'Keeffe | Jan 4, 2022 | Blog, Building and leading a team, Leadership
WHAT WOULD YOU DO IN THESE CIRCUMSTANCES? This is why I wrote a letter to the CEO of a major Automotive company recently…… You will not enjoy this letter! In fact I believe it may be the worst letter you have received this year – so far!!!!!. It may possibly make... 