by Pete O'Keeffe | Jan 5, 2022 | Blog
Oh WOW and THANK YOU…..!!!!!!!! I didn’t realise when I posted my article yesterday on the abysmal customer experience I received from the automotive industry just how prevalent this poor customer experience. I have been literally DELUGED with personal messages from... by Pete O'Keeffe | Jan 4, 2022 | Blog, Building and leading a team, Leadership
WHAT WOULD YOU DO IN THESE CIRCUMSTANCES? This is why I wrote a letter to the CEO of a major Automotive company recently…… You will not enjoy this letter! In fact I believe it may be the worst letter you have received this year – so far!!!!!. It may possibly make...