by Pete O'Keeffe | Aug 30, 2024 | Building and leading a team, Gaining freedom, Leadership, Persuasion
Steve arrived bang on time with his packet of biscuits to hand, ready for this weeks session. “Hey Tony,” said Steve. “How has the week been?” “Just awful,” said Tony! “I didn’t realise there were so many processes I need to do, and so much is in my head, I think I... by Pete O'Keeffe | Aug 30, 2024 | Building and leading a team, Gaining freedom, Leadership, Persuasion
Steve’ arrived at Tony’s office right on the time he said he would. And he carried with him a packet of chocolate biscuits. “Hi Tony, I’m Steve.” Tony noticed Steve’s firm handshake, and ready smile as he looked him straight in the eye. “It’s great to meet you, and... by Pete O'Keeffe | Aug 30, 2024 | Building and leading a team, Gaining freedom, Leadership, Persuasion
Tony realised he also had to invest in his education so he picked up the book “Where the Wild Things Are” by Maurice Sendak, and sat down to read it. He became engrossed in it, realising the story pertained very much to him. In the fast-paced world of construction,... by Pete O'Keeffe | Aug 30, 2024 | Building and leading a team, Gaining freedom, Leadership, Persuasion
Tony grew up in a small town where hard work and perseverance were core values. He pursued civil engineering, which led him to start his own construction company. Over the years, he built a business that prides itself on quality and reliability. However, the demands... by Pete O'Keeffe | Dec 11, 2023 | Blog, Persuasion
Fear is the greatest obstacle to learning. Mike Tyson was one of the most feared boxers in boxing history. How he overcame fear and learnt to be one of the best heavyweight boxers ever is outlined in his book, Iron Ambition: My Life With Cus D’Amato. This is... by Pete O'Keeffe | Dec 5, 2023 | Blog, Keeping Clients And Customers, Persuasion
WHY CLIENTS LEAVE A frustration that I think many people feel is when you ring a business, and are put on hold, with the recorded message saying, ‘We are experiencing high call volumes at this time. You call is important to us, so please stay on the line and your...